Stop wasting time fixing poor impressions and misunderstandings.
You will need an understanding of the Personality Types before completing this module – please make sure that you complete that module first.
It is recommended to complete the Attitude & Building Rapport course before completing Communication – but not essential
Covered in this course:
- It takes five meetings to change a poor first impression
- Communicate effectively to accommodate each personality style
- Understanding the effects of reserved and outspoken people – pros and cons
- Display a positive attitude by choosing positive words
- Verbal speaking skills & body language made simple